Privacy Policy

At Motolug we are dedicated to safeguarding and preserving your privacy when visiting our website or communicating electronically with us. Our Privacy Policy explains how we deal, protect and manage any personal data* that you provide, or that we collect from you.

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*Personal data includes any  information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.

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Information we (Motolug) Collect

In operating our website we may collect and process the following data about you:

i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data.

ii. Information that you provide by filling in forms on our website, such as when you registered for information.

iii. Information provided to us when you communicate with us for any reason.

iv. Details relating to any transactions entered into our site, including name, address, telephone number and email address, together with data about your use of the website.

v. Should the option become available and you sign up for our newsletters you agree to receive regular marketing communications, as we believe you have a legitimate interest in our company and products. You are able to update your preferences unsubscribing or contacting mail@motolug.com.

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Use of Cookies

On occasion, we may gather information about your computer for our services and provide statistical information regarding the use of our website. Such information will not identify you personally as it is statistical data regarding our visitors and their use of our site. This statistical data does not identify any personal details. Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source and to analyse how the content of their website is viewed and navigated. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors.

 

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

i. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

ii. To meet our contractual commitments to you.

iii. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. We will not use your data, or permit selected third parties to use your data. If this policy should change, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

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Disclosure of your Information

We will not trade any of your personal information.

The information we hold about you and the trust you have given us is something we value highly, and will only be utilised  to provide you with a better service.  We have an active policy not to disclose your information to external parties unless it is essential to our business or we are obliged to do so by the laws that govern us.

We may disclose your personal information with:

• Subsidiaries, business partners, suppliers, contractors and 3rd party service providers who are essential to our business and allowing us to provide our services

• Analytics and search engine providers that assist us in the improvement and optimisation of our website

• Prospective sellers or buyers in the event that we sell or buy any business or assets

• The new owner(s) in the event of any sale of Motolug or substantial assets of Motolug into new hands

In addition to the above, we may also disclose your information (within the laws that govern us) if we:

• Are obliged to comply with any legal or law enforcement obligations

• Need to enforce our terms of use or terms of business

• Need to protect the rights, property or safety of our business, our staff, our customers, our subsidiaries, our business partners, our suppliers, our contractors, or others

• Need to investigate, notify or prevent fraud protection

• Need to investigate or protect against credit risk

We will otherwise never lease, distribute or sell your personal information to any third parties unless we have your express permission to do so. Where we do disclose your information, we will only disclose the minimum amount of information to fullfil the criteria for which it is required and only when essential.  If we can disclose information by first making it anonymous then we will do so.

 

Data Storage

Data that is provided to us is stored on our  third party secure servers and Motolug database. Details relating to any transactions entered into on our site will be encrypted to ensure the safety of the data. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

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The General Data Protection Regulation(GDPR)

In accordance with the General Data Protection Regulation, we have a legal duty to protect any information we collect from you. We will only use your information for the purpose as described and we will not pass on your details to any other third parties unless you have given us permission to do so. You have a right to access your personal data and rectify any inaccuracies. Please email mail@motolug.com to request the personal data we hold on you. We will respond in 30 days detailing the personal data we hold on you. Further information regarding GDPR is available at the Information Commissioner’s Office (ICO) https://ico.org.uk/ .

 

Disclosing Your Information Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies as they are out of our control.

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Contacting Us

Please contact us at mail@motolug.com if you have any queries relating to our Privacy Policy

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​Privacy Policy Review

From time to time we may review or update our Privacy Policy. When we do so we will update this content.

Your continued use of our website will signify that you agree to the Privacy Policy currently in place.

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